The purpose of this document is to regulate the terms and conditions of use of the service (the 'Terms and Conditions') located at the URL https://letmepark.app/ and any other related services of LETMEPARK, as well as all related pages, applications, blogs, and forums (collectively, the 'Website') owned by LETMEPARK, S.L., with tax ID B87950556, with its address for notifications at Calle San Narciso 4, 2ºB, Postal Code 28022 Madrid, and contact email parker@letmepark.app ('LMP'). LMP has prepared these Terms and Conditions to help users of the Website ('Client') understand and familiarize themselves with the basic terms and conditions that will govern their relationship with LMP when using the Website.

These Terms and Conditions are binding for Clients by merely accessing and/or using the Website and apply from the first moment. Such access and/or use will be considered a valid and lawful consent whereby the Client accepts the Terms and Conditions governing their relationship with LMP. The Client should read them carefully. If the Client does not agree with them, they must stop using the Website.

In addition to these Terms and Conditions, the Client’s relationship with LMP will be governed, among other things, by LMP’s Privacy Policy and Cookie Policy, as well as any other contractual document that both parties sign in relation to the service provided by LMP (hereinafter, the 'Service' or the 'Services') in a complementary manner to these Terms and Conditions.

The language in which these Terms and Conditions are formalized and interpreted will be Spanish unless otherwise indicated. Unless the context clearly indicates otherwise, words used in the singular include the plural, the plural includes the singular, and the neutral gender includes both masculine and feminine.

1. DEFINITIONS

1.1 To facilitate understanding of this document, the following terms shall have the definitions specified below:

I. 'Platform': The Platform shall mean the Website or the mobile application that the Client can access to use the Services specified in these Terms and Conditions.

II. 'Client Account': Client Account means the private area or user zone that the Client can access after registering as a Client.

III. 'Client' or 'Clients': Client shall mean any person who enters into a contract with LMP.

IV. 'Payment Method': 'Payment Method' shall mean the methods accepted by LMP for paying for the Services. These will be MasterCard and VISA.

V. 'Parking with automatic access and payment': 'Parking with automatic access and payment' means a parking stay with automatic access through license plate recognition and automatic payment where no reservation is made. It is not possible to guarantee spaces in this mode due to capacity limitations.

VI. 'Reservation': Reservation means a confirmed and guaranteed parking stay at a parking facility on a specific date and for a specific duration.

VII. 'Suggestion': Suggestion means when the system does not find parking that matches the request, or it is not possible to make a Reservation or Parking with automatic access and payment. The Client will receive a suggestion:

a) To park at the nearest parking lot without offering a reservation, so the Client will need to pay for parking directly at the parking facility; or

b) To park on the street if no parking space is found within a radius of five hundred (500) meters.

Suggestions will not incur any cost or management fees from LMP to the Client.

VIII. 'Parker': LMP’s parking management system.

IX. 'Provider': Provider means a provider of services to LMP, such as parking services, regulated parking services (SER), or parking meters, whether as a direct supplier, intermediary, or otherwise; as well as those entities responsible for managing vehicle parking in certain public areas.

X. 'User' or 'Users': any person who accesses and/or interacts with the LMP Website or mobile application.

XI. 'Parking': Parking means a confirmed and guaranteed parking stay in a regulated area.

2. SERVICES

2.1 LMP offers, through the Platform accessible from the Website, a service that allows the Client to request LMP to manage, on their behalf, Reservations, Parking with automatic access and payment, and/or Suggestions for street parking spaces shown on the platform. Clients may acquire the Service through the Platform as defined in the '5. PURCHASE PROCESS' clause.

2.2 The Client may acquire the Services through the Website, authorized voice assistants, and/or the mobile application ('App') (collectively, the 'Means').

2.3 Each time the Client wishes to use the Service, they must make a request to LMP through the Means. In cases of infrastructures with automated access via license plate recognition, the Client authorizes LMP to process payment for usage without the need for the Client to make an explicit request through the Website, authorized voice assistants, and/or the LMP App.

2.4 LMP’s street parking service is automated. When the Client parks on the street, LMP’s technology detects the parking event based on the Client’s mobile phone or connected car data. Once detected, the system automatically issues a parking ticket and manages the corresponding payment without requiring the Client to make an explicit request through the Website, authorized voice assistants, and/or the LMP App. This automation ensures that the Client complies with local parking regulations without the need for manual intervention.

2.5 Services may not be available at all times for the following reasons:

I. The registration was not successful.

II. When LMP has reason to believe that the Client has violated these Terms and Conditions or engaged in unacceptable behavior online or at a parking infrastructure, and their account is suspended until the situation is resolved; and

III. When LMP discovers that activities carried out by the Client through the Platform may be illegal or otherwise illegitimate, and therefore prevents their access to the Platform and Services in general, without prejudice to any actions LMP may take against the Client for such non-compliance.

IV. Due to causes beyond LMP's control and attributable to the Provider, when the Provider is unable to provide the Service correctly.

2.6 The Service is subject to the express acceptance of these Terms and Conditions, as well as the Privacy Policy and, if applicable, any specific conditions that may apply.

2.7 The purpose and mission of LMP is to act as a digital intermediary between the Client(s) and Provider(s) to offer the Services covered by these Terms and Conditions.

3. ACCESS CONDITIONS

3.1 Access to and use of the Website and Services is only permitted for individuals aged 18 and older. By accepting these Terms and Conditions, the Client represents and warrants that they are over 18 years old, being solely responsible for the truthfulness of this declaration.

3.2 The Client expressly acknowledges that the Services are legal in their jurisdiction and that using them does not violate the applicable laws in their jurisdiction or in the jurisdiction of registered team members.

3.3 The Client acknowledges that they have the authority and/or sufficient legal representation to register and accept these Terms and Conditions.

3.4 The Client agrees to ensure that Users who may use the services on their behalf comply with these Terms and Conditions.

4. CLIENT ACCOUNT

4.1 To access all the features of the Platform and Services, the Client must register a Client Account in the applicable Means by filling out at least the information marked as mandatory. Creating an account through the Website enables access to all available functions and tools on the Platform.

4.2 Each individual is allowed to register only one Client account. If LMP becomes aware of duplicate or unauthorized multiple accounts, it may delete such accounts, without prejudice to any actions LMP may take against such Clients under current law. This also applies to accounts created by bots or other automated means.

4.3 The Client declares that, at the time of registration or at any other time during the use of the Website and Platform, they will provide only truthful and verifiable information.

4.4 The Client represents and warrants that they will use their legal name and will not use or exploit false identities or the identities of other individuals or entities without the necessary authorization.

4.5 Likewise, the Client represents that they will not use Client names or passwords that they are not authorized to use or that are vulgar or offensive.

4.6 The Client agrees to indemnify LMP from any claims made by third parties arising from false statements made during the use of the Website and Platform, including, but not limited to, the identity and age of the Client.

4.7 It is the Client’s responsibility to keep their access information to the Platform confidential and to choose a secure password. The Client is responsible for exercising due diligence to prevent access or use by third parties using their access codes or passwords. Furthermore, the Client is responsible for the choice, loss, theft, or unauthorized use of any code or password and the consequences that may arise. Therefore, the Client is solely responsible for all activity recorded on their account, unless unauthorized access occurs due to a failure or lack of diligence on the part of LMP.

4.8 Access to the Client account is non-transferable. If the Client becomes aware or suspects that a third party is accessing their Client account, they must inform LMP immediately. Similarly, the Client agrees not to provide their Client account or Platform content to any third party.

4.9 LMP may deny the Client access to the Services and features offered through the Means if the Client violates these Terms and Conditions, applicable laws, and/or misuses them, without prejudice to any other actions and rights LMP may have against the Client.

4.10 To enjoy all Services, i.e., to make Reservations and parking stays through automatic access and payment via license plate recognition, the Client, once registered, must enter a valid payment method (VISA or MASTERCARD card) in their user area to charge all purchases made. LMP will not store card data and will use a secure e-commerce payment method (Virtual POS) from a reputable bank like Banco Sabadell.

4.11 When a Client registers with LMP, they authorize LMP to register their license plate(s) on the list of Providers shown during the registration process and in the user area settings. The Client may modify, at any time, the Providers they authorize LMP to manage the Services with, adding new Providers or removing previously selected Providers.

4.12 The Client may discontinue using LMP's Services at any time. To do so, they may delete their user account once any outstanding amounts corresponding to Services provided and not paid have been settled. To this end, they must send an email to parker@letmepark.app using the same email address used to register on the Platform, providing their name, surname, and the reason for discontinuation. Their request will be processed within a maximum of 48 hours.

5. PURCHASE PROCESS

Parking in a parking facility

If the Client makes a Reservation, accesses a parking facility with automatic access and payment, or receives a Suggestion through any of the Channels, the Platform, Service, and/or App will guide the Client through the different stages of the process and explain how to make the payment if applicable. By clicking the 'Reserve' button during the purchasing process, the system will direct the Client to a secure payment gateway and provide a receipt and confirmation of the completed transaction. When providing its Service, LMP’s displayed information is based on data provided by Suppliers. While LMP aims for accuracy, it cannot verify or guarantee that all information is accurate, complete, or correct. A Reservation confirmation, including essential details like reserved Services and pricing, will be sent to the Client via email, along with instructions to use the Service (including each parking provider’s conditions, access instructions, and cancellation policy). From the moment the Client makes a Reservation, LMP acts solely as an intermediary between the Client and the Supplier, transmitting reservation data to the Supplier on behalf of the Client and sending a confirmation email to the Client. Therefore, LMP fulfills its role as a digital intermediary. LetMePark acts as a mediator between the Client and the parking provider. As such, when the Client needs to present or validate a reservation code or interact with parking staff, they only need to refer to the parking provider, not to LetMePark. On the Platform, the Client has the option to view all reservation details within the 'My Parkings' menu, and for future reservations, they can cancel it in line with the applicable cancellation policy. If the Reservation is canceled according to the details of the Reservation (cancellation policy), LMP is entitled to charge only the management fees incurred by LMP in obtaining the Reservation and/or automatic access and payment Parking, even if the Client has not used the corresponding Reservation. The parking reservation guarantees parking availability for the dates and times requested by the Client, and depending on the Supplier, there may or may not be a specific assigned spot. If not assigned, the Client should park in any free spot that is not reserved for another purpose according to each Reservation’s or automatic-access Parking details.

On-street Parking

Through our on-street parking service, LMP allows Clients to pay regulated parking fees in cities where we have agreements, obtain the corresponding ticket, start parking, cancel if necessary, and end the ticket. When parking in a public area, LMP suggests the nearest parking areas based on the vehicle's location from the mobile phone or connected car data. It is essential that the Client correctly selects the area where they have parked and manually confirms the start of parking on the platform. Responsibility for initiating and confirming the parking lies solely with the Client. Once the Client has confirmed the area and activated the parking via the app, LMP will issue a parking ticket according to local regulations. The parking charge will be applied at the start or end of the parking period, depending on local regulations, and using the payment method linked to the Client's LMP account. However, additional costs may apply depending on the selected rate and municipality, which will be shown before activating the ticket. The Client will receive a detailed summary showing the parking time used and the amount charged. If payment cannot be completed due to insufficient card funds at the time of final billing, a payment link will be sent to the Client’s registered email. The Client has five days to complete the payment. If payment is not made within this period, LMP reserves the right to claim the amount owed by legal means. The option to end a ticket or extend its duration is not available in all Spanish cities where we operate. The availability of these functions depends on each municipality’s regulations. If the option to end the ticket is allowed and the Client uses it, they can recover the amount for unused time. This amount will be credited to the Client’s wallet and can be used for any other product or service in the app. If the Client ends the parking ticket but remains in the same area, they are responsible for any fines or penalties they may receive. Likewise, if the Client does not correctly start the parking or confirm the area in the platform, LMP is not liable for any fines. Proper management of parking and compliance with local regulations depend solely on the Client. LMP acts as an intermediary in providing these services, managing the collection of municipal parking fees on behalf of municipalities or concessionaires. Based on agreements with each city or concessionaire, LMP may apply an additional commission for the services provided. As an automated platform, LMP facilitates interaction between the Client and local service providers. In case of a dispute or issue related to on-street parking, LMP will provide assistance in resolving the matter, but the ultimate responsibility lies with the local service provider.

5.2. Purchasing Methods

5.2.1. Request Process via Voice Assistants (LETMEPARK for Alexa)

The Client can request the Service as long as they have a registered Amazon Alexa account that matches the email registered in the Service. To make Reservations and access parking facilities automatically (without needing to reserve) via Amazon Alexa, the Client must be registered with LMP with an associated Payment Method.

5.2.2. Request Process through Channels

Using the credentials entered during Website registration, data entered by the Client will be shown, along with parking transactions (purchased reservations, stays at automatic-access and payment parkings, regulated zone parking tickets), and parking reservations/stays that are used, pending, and monthly invoices. Parking search criteria (prioritizing price, distance, or automatic access) can be changed, as well as entering a Payment Method. Additionally, from the user area, parking reservation details can be viewed or canceled (if they meet the cancellation policy for each Reservation), and new searches and Reservations can be made through the 'Parking Finder'. Within the 'My Parkings' or 'My Tickets' menu, there is an option to view reservation details, and for future reservations, they can be canceled, provided the applicable reservation cancellation policy is met. If inapplicable, the Client will be informed, and the provisions of this fifth clause will apply.

5.3. Management Fees for Reservations and Automatic Access Parking

LMP will charge the Client a fee, currently ten percent (10%) of the total price of the Reservation or automatic-access Parking, as applicable, as a management fee for Reservations, Parking, and regulated zone Parking with automatic access and payment, for each completed Reservation or regulated Parking with automatic access. LMP's management fees help cover operational costs to ensure LMP remains available for users and the platform continues to improve.

5.4. Rates

All Reservation or Parking prices are shown inclusive of applicable Service taxes, unless otherwise indicated by LMP at any point in the purchase process. The Service price will be as stated in the Reservation or Parking (set by the Supplier, in each case) plus the management fees mentioned in clause 5.3. Parking price calculation (with or without reservation) is subject to change depending on various factors, including stay dates, stop duration, entry time, and pickup time. Parking rates (with or without reservation) are set by the Supplier and can be by full stay days, hours, and/or fractions (minute). LMP will charge a management fee for each parking made. If, for any reason beyond LMP’s control, the Supplier rejects the Reservation, the Client will have the right to a full refund of the amount previously paid for the Service by LMP. Reservations are subject to Supplier availability and confirmed upon payment.

5.5. Billing and Refund System

Billing and effective collection of amounts due for Service usage will occur upon each Reservation’s confirmation (prepayment) by LMP via the applicable Payment Method and payment gateway. For automatic access infrastructure using license plate reading or RFID tag reading, billing will occur upon Service completion (postpayment) via the Payment Method. The Client can download a monthly invoice for Services under the 'My Invoices' menu in the Website/App’s user area. These invoices are generated at the end of each month and include all Services contracted (with Reservation or automatic access) during the month, even if the parking is used the following month for a Reservation. For payments made with Payment Methods issued outside Spain, the issuing bank must adhere to the Secure E-commerce Security Protocol (CES), if applicable, and payments with non-compliant cards will not be accepted. If the Client is entitled to a refund upon Reservation cancellation, the paid amount will be refunded to the user’s wallet in the 'My Payments' menu in the Website/App’s user area. Any amount in the wallet is non-refundable, except if, due to circumstances beyond LMP and the Client's control, the Supplier rejects the Reservation. In this case, the Client will have the right to a full refund of the amount previously paid for the Service. The time for refund processing usually ranges from five (5) to ten (10) days, depending on interbank agreements, the Supplier, and the Client’s country location. LMP is not liable to the Client for refunds not received from the Supplier. Under no circumstances will the Client be entitled to a refund for unused time if they choose to end their stay earlier than the time specified in their Reservation.

6. CANCELLATION AND MODIFICATION POLICY

6.1 Once the Reservation is received, if the Client is not satisfied with the assigned parking, they have the option to cancel or reject the reservation made through the Channels. All cancellations must be made through the corresponding user area.

6.2 Reservation cancellation will generally be free of charge as long as it is done within the cancellation period indicated by the Supplier (at least twenty-five (25) hours in advance), shown in the user area or in the email received from LMP for reservations made through the Website/App and/or LetMePark for Alexa. LMP is authorized to charge management fees incurred in obtaining the Reservation and/or in securing automatic access and payment parking, even if the Client did not use the Reservation. LMP reserves the right to charge the Client any penalties as stipulated in each Supplier's reservation and cancellation policies, detailed in each reservation.

6.3 A Client who wishes to modify their Reservation must cancel it and make a new one, as long as this complies with the Cancellation Policy, the aforementioned clauses, the Terms and Conditions, and the Supplier’s terms provided to the Client in each case.

6.4 If the selected parking facility has automatic entry and exit, it is essential to always check the cancellation policy. If the selected parking has specific entry and exit hours and does not allow additional reservations without advance notice, the Client is solely responsible for covering any additional costs that may arise if they do not adhere to the scheduled time in their Reservation. LMP reserves the right to charge the Client any costs and/or penalties incurred for this reason.

7. WEBSITE TECHNICAL SPECIFICATIONS

7.1 The Website is designed and prepared to operate on a computer system that meets certain technical specifications. In this regard, the Client accepts that the Website has not been previously tested in their network environment, so the Client assumes full responsibility for any compatibility issues arising from changes implemented by the Client in said network environment.

7.2 LMP reserves the right to make improvements, replacements, or modifications to any part of the Website.

8. INTELLECTUAL PROPERTY

8.1 General Provisions

I. Under these Terms and Conditions, the Client will not hold any rights over the products, systems, Services, trademarks, and/or trade names, or any other elements whose intellectual property belongs to LMP and/or the Suppliers, beyond those expressly stated in this clause.

8.2 Intellectual Property of the Website and Platform

I. LMP, as owner or licensee, holds all intellectual and industrial property rights over the Website and the Platform, as well as their contents. For example, LMP holds the rights to images, software, text, trademarks or logos, color combinations, and the structure and design of the Website and Platform.

II. The Client acknowledges LMP’s ownership or that of any third parties over all intellectual, industrial, and similar proprietary rights.

III. The Client understands and agrees that the Website and Platform contain information over which there are exclusive rights and undertakes, unless LMP grants express written authorization, not to provide or otherwise make the Website, Platform, and/or related documentation accessible to any other person, company, entity, or organization for any reason.

IV. The Client shall refrain from removing, altering, bypassing, or tampering with any protection device or security system installed on the Website and/or Platform.

V. Likewise, the Client shall refrain from extracting and reusing data and information contained in the Website and Platform, in whole or in part. This prohibition includes techniques such as 'screen-scraping' or similar methods.

9. CLIENT OBLIGATIONS

9.1 The following essential obligations are established for the Client:

I. Use the Website and Platform for their intended purpose, prohibiting any use for other purposes, especially any use that involves breaking the law, morality, public order, infringing on the rights of third parties, or causing any damage, including but not limited to privacy or the honor of third parties.

II. Not to modify or alter the Website or Platform, or any of its codes, accessories, or elements, except with LMP's express permission.

III. Not to alter or remove any notices related to intellectual property, industrial property, or any other rights included in the Website or Platform.

IV. The Website and Platform are designed to function with the latest technological requirements in hardware, software, and communications, broadly accepted by the market as standards. Therefore, the Client must keep their system updated in line with the technological evolution of computer systems, including new operating system versions, hardware requirements, updates to third-party software applications related to the operation of the Website or Platform, internet bandwidth, etc.

V. The Client may not perform reverse engineering, decompile, or disassemble all or part of the Website or Platform.

VI. The Client shall refrain from modifying or attempting to modify the Website and Platform, and from performing actions or using means aimed at altering their appearance or functions.

VII. The Client shall refrain from accessing, using, and/or manipulating LMP’s data, third-party data, or other Clients’ data.

VIII. The Client shall refrain from deleting, modifying, or otherwise altering any reservation of rights in favor of LMP, including, but not limited to, the name, logo, or brand identifying this entity, in any document or content provided in any format under these Terms and Conditions of Use.

IX. The Client shall refrain from accessing or attempting to access restricted resources on the Website or Platform.

X. The Client must notify LMP of any potential infringement of LMP’s rights as soon as they become aware of it, with LMP being the sole beneficiary of any compensation awarded as a result of any legal proceedings.

XI. The Client may not access the Website or Platform to create competing software, products, or services against LMP, nor to create a product using ideas, features, functions, or graphics similar to those of the Website, Platform, and the Services provided therein.

XII. The Client may not reproduce, transform, modify, translate, rent, lease, lend, sublicense, adapt, create derivative works, or make versions of the Website or Platform, in whole or in part, including any documentation or content that accompanies them, unless previously and expressly authorized by LMP.

XIII. The Client may not use any material protected by third-party intellectual or industrial property rights without the express authorization of the rights holder.

9.2 In case of breach by the Client of any of their obligations or any other terms outlined in these Terms and Conditions of Use, LMP may block the Client’s access to the Website and/or Platform as a precautionary measure, without the need for legal or judicial intervention.

10. UNAUTHORIZED USES

10.1 Clients state and guarantee that they will comply with the provisions of these Terms and Conditions at all times, whether accessing and/or navigating through the Website and Platform. Specifically, in addition to the obligations established in clause 7, and without limiting the following list, the Client is prohibited from:

I. Using the Website or Platform in any way that could cause damage, interruptions, inefficiencies, or defects in its operation or in the devices of the Client or a third party;

II. Using the Website or Platform for the transmission, installation, or publication of any virus, malicious code, or other harmful programs or files;

III. Intentionally entering false information on the Website or Platform that may alter the results of statistics, graphs, and other elements generated on the Platform;

IV. Using the Website or Platform illegally, against good faith, morality, and public order;

V. Using the Website or Platform while impersonating others or representing entities or groups without proper authorization;

VI. Accessing any section of the Website or Platform, other systems or networks connected, or any LMP server without authorization, through hacking, password extraction, or any other illegitimate means;

VII. Breaking or attempting to break security or authentication measures on the Website, Platform, or any connected network, or the inherent security measures of the content offered on the Website or Platform;

VIII. Carrying out any action that causes a disproportionate or unnecessary load on the infrastructure of the Website, Platform, or LMP’s systems or networks, as well as systems and networks connected to the Website or Platform;

IX. Hindering the normal functioning of the Website, Platform, Service, or any of their functionalities, through any means or practice that violates or compromises these Terms and Conditions;

X. Including any content or material of any kind that is not owned by them without the appropriate authorization and/or license to carry out such inclusion and/or license transfer to LMP.

XI. Replicating the Website or Platform;

XII. Applying reverse engineering, by way of example but not limited to, on the Website, Platform, and/or any other software or development, content of LMP, and/or the functionalities and features available in those elements;

XIII. Assisting or aiding a third party in any of the prohibitions listed in this clause.

10.2 Failure by the Client to comply with any of the above obligations may lead to LMP taking appropriate measures permitted by law and in the exercise of its rights or obligations, potentially resulting in the blocking of the Client's access, without entitlement to compensation for damages in favor of the Client.

10.3 In this regard, if LMP has reason to believe that a Client has participated in any unlawful activities or has engaged in unauthorized uses, LMP may take the following actions, among others:

a) Suspend, block, limit, close, or cancel the Client's right to use the Website, Platform, and/or Service.

b) Block the Client’s account.

c) Request information or ask the Client to correct inaccurate information they have provided.

d) Deny access to the Website, Platform, and/or Service indefinitely.

e) Take any necessary legal action.

11. DURATION AND TERMINATION

11.1 These Terms and Conditions will remain in effect as long as the Website is operational and accessible to the Client.

11.2 LMP reserves the right to prevent the Client's access to the Website, Platform, and/or Services without any prior notice, among other reasons, for the following:

a) If the Client violates these Terms and Conditions.

b) If LMP believes or knows, in good faith, that the Client is using the Website or Platform unlawfully and/or illegitimately or intends to do so.

c) If LMP declares bankruptcy and/or insolvency, making it impossible to provide the Service, maintain the Website or Platform, or any analogous situation.

11.3 The fact that LMP prevents the Client's access to the Website, Platform, and/or Services based on clause 11.2 shall not incur any liability for LMP nor grant the Client any right to make any claim against LMP.

11.4 These Terms and Conditions will also terminate for the general causes established by law, especially for the Client's failure to comply with the obligations arising from these Terms and Conditions. In this latter case, LMP reserves the right to automatically terminate the relationship established by these Terms and Conditions with the Client without prior notice.

11.5 Likewise, LMP may unilaterally terminate the agreement established by these Terms and Conditions without just cause.

11.6 The termination of the agreement established by these Terms and Conditions for any reason will result in the Client ceasing to use the Website and the Platform.

11.7 Termination will not grant the Client any right to compensation of any kind, except for damages that may be caused by willful misconduct or fault, as determined by a court or tribunal.

12. PROCESSING OF PERSONAL DATA

12.1 It is very important for LMP that the Client understands LMP's policy regarding the protection of personal data. Therefore, LMP takes the utmost precautions when collecting the Client's personal and non-personal information. For a clear understanding of the policies applied by LMP in handling personal and private information, LMP recommends that the Client visit LMP's Privacy Policy and Cookie Policy.

12.2 Notwithstanding the above, the Client is informed that they can exercise, to the extent applicable, the rights of access, rectification or deletion, limitation of processing, opposition, portability, and to oppose automated individual decisions by communicating to the postal address or email address indicated below: Postal address: Calle San Narciso 4, 2ºB, with Postal Code 28022, Madrid. Email address: parker@letmepark.app

12.3 In addition, the Client is informed that they have the right to file a complaint with the Spanish Data Protection Agency and/or with the relevant Autonomous Community Control Authority if they believe their rights have been violated.

14. REPRESENTATIONS, WARRANTIES, AND DISCLAIMER OF LIABILITY

14.1 Liability for Services

I. The Services offered by LMP are exclusively informational for the Clients, and under no circumstances shall the Parking with automatic access and payment, Reservations, and/or Suggestions provided by LMP be construed as placing LMP in the position of the Providers. LMP acts as an intermediary and representative of the Client in relation to the Providers.

II. LMP's Services are based on the truthfulness and accuracy of the information provided by the Client and the Providers; therefore, LMP is not responsible for the lack of truthfulness, accuracy, and completeness of the content due to the Client's or Provider's failure to provide truthful and accurate information.

14.2 Liability for the operation of the Platform

LMP assumes no responsibility for any contingencies arising from the use of the Website, the Platform, or any other elements of the Service. Additionally, LMP shall not be liable in any case for:

I. The lack of availability or accessibility of the Website or the Platform, or the services of the Provider;

II. Interruptions in the operation of the Website or Platform or the existence of computer failures, phone breakdowns, disconnections, delays, or blockages caused by deficiencies or overloads in telephone lines, data centers, in the Internet system or in other electronic systems, occurring during its operation;

III. Errors or delays in the Client's access to the Website or the Platform when entering their data in the form, slowness, or any anomaly that may arise when these incidents are due to problems in the Internet network, acts of God or force majeure, and any other unforeseeable contingencies beyond LMP's good faith;

IV. Losses, damages, or injuries of any kind arising from accessing and using the Website or the Platform, including, but not limited to, those occurring in computer systems or those caused by the introduction of viruses and/or cyberattacks;

V. The truthfulness, completeness, or updating of information that is not of its own making;

VI. The differences or inaccuracies that may exist on the Website or the Platform due to the lack of resolution of the mobile device screen or problems with the browser being used or similar issues;

VII. Any technical failures that, due to fortuitous causes or otherwise, prevent normal service operation via the Internet.

VIII. Other damages that may be caused by third parties through unauthorized intrusions beyond LMP's control.

14.3 The Client is solely responsible for the proper functioning of their own systems, and must ensure that these do not alter the information or data stored in LMP's products, services, and systems. The Client will assume liability towards LMP and third parties in the event of anomalies or losses in such data and/or information attributable to the Client.

14.4 LMP is not responsible for any malfunction of the electronic communication services through which it provides the Service and access to the Website and the Platform, including the services and systems of the Providers.

14.5 Additionally, the Client agrees not to carry out any action that causes an undue or unnecessary saturation of the infrastructure of the Website, the Platform, and/or the Services or in LMP's systems or networks, as well as in the systems and networks connected to the Website and the Platform.

14.6 The Client agrees to comply with the conditions communicated to them by LMP regarding the installations of its Providers, as well as with the usage conditions of Amazon Alexa and/or any third-party Provider services necessary for the proper functioning of LMP's Service. In this regard, the Client agrees to hold LMP harmless from any liability, action, claim, and/or sanction arising from their conduct (whether by action or omission) in relation to LMP's Providers.

14.7 The Client agrees not to impede the normal development of the Website, the Platform, or any of its functionalities by any means, and/or through any practice that might infringe or violate these Terms and Conditions; otherwise, LMP may terminate the contractual relationship with the Client, without prejudice to any actions it may take in exercising its legitimate rights under applicable law.

14.8 LMP may, at any time, establish security measures and guidelines for the Client's access to and use of the Website and the Platform. Such security guidelines must always be adhered to by the Client, as failure to do so will entitle LMP to prevent their access to the Website and/or the Platform.

14.9 The Client guarantees that they will know and comply at all times with the applicable legislation regarding the Services available on the Website and the Platform, ensuring that they comply with the law, morality, and public order, exempting LMP from any liability in this regard.

14.10 LMP will make its best efforts to ensure that the Service, the Website, and the Platform do not contain, and are not used to transmit, install, or publish any viruses, malware, or other harmful programs or files, or in any way that may cause damage, interruptions, inefficiencies, or defects in their operation or on third-party devices. Nevertheless, LMP does not guarantee or assume responsibility for: (i) the invulnerability of the Website, the Platform, and/or the impregnable nature of the security measures adopted; (ii) the lack of utility or performance of the Website and/or the Platform; (iii) failures of the Website and/or the Platform caused by any type of attack on the servers of third-party providers of LMP services, as well as technical or security failures of the systems of any of those providers that prevent the functioning of the Website and/or the Platform; (iv) any technical failure of any kind that hinders, delays, or prevents the correct functioning of the Website and/or the Platform; and (v) any damages or losses caused by any person infringing these Terms and Conditions of Use, rules, and instructions established on the Website and/or on the Platform or through the violation of the security systems thereof.

14.11 Nevertheless, LMP states that it has adopted all necessary measures, within its capabilities and the state of the art, to guarantee the functioning of the Website, the Platform, and the Service, in addition to avoiding the existence and transmission of viruses and other harmful components.

14.12 If the Client becomes aware of any illegal content, contrary to the law, or that may infringe intellectual and/or industrial property rights, or any other rights of third parties, they must immediately notify LMP via email sent to parker@letmepark.app so that appropriate measures can be taken.

14.13 The Client guarantees compliance with all the commitments they assume and will keep LMP indemnified in the event of any judicial or extrajudicial claims from third parties for any reason related to the rights and obligations arising from these Terms and Conditions.

14.14 The Website and the Platform are provided 'as is', without any warranties of any kind, express or implied. The use of this Website, the Platform, and any Service offered by LMP is at the Client's own risk.

14.15 LMP will not be liable to the Client or to third parties, whether directly or indirectly, for indirect and/or incidental damages, of any nature or concept, arising from these Terms and Conditions or in connection with the Website, the Platform, and/or any product or service offered by LMP.

14.16 The Website and the Platform may contain technical inaccuracies and typographical errors. LMP will not assume any responsibility for such inaccuracies, errors, or omissions, and will have no obligation to honor information affected by such inaccuracies. LMP reserves the right to make changes, corrections, cancellations, and/or improvements to any information contained on the Website and the Platform, and to the products and services described in that information, at any time and without prior notice, even after the confirmation of a transaction.

14.17 The Client agrees to hold harmless, exempt from liability, and defend without limitation LMP, its affiliates, directors, shareholders, officers, licensees, employees, and agents against any legal claims, charges, damages, costs, expenses, liabilities, and losses, including reasonable attorney fees, arising from the Client's use of the Services, the Website, the Platform, and any content uploaded by the Client, as well as the breach of any obligations contained in these Terms and Conditions.

14.18 In any case, LMP reserves the right to exercise all actions available to it, as well as to suspend, modify, restrict, or interrupt, temporarily or permanently, the access, browsing, use, hosting, and/or downloading of content and/or use of the Website and the Platform, with or without prior notice, to Clients who violate any of the provisions detailed in these Terms and Conditions of Use, without the possibility for the Client to claim any compensation for this reason.

14.19 LMP is not responsible in any way, with any person or entity, for any damage allegedly caused by the use or lack of use of the Website or the Platform, both directly and indirectly, due to operational errors or damages caused by force majeure or events beyond LMP's control, nor for the breach of the obligations of every Client, including but not limited to: the proper functioning of the computer system and electrical supply installation, controlling access to the Website and the Platform to prevent manipulation by unauthorized or inexperienced persons, contracting periodic maintenance services for hardware and software, prevention of viruses and defective programs installed on the same hard drive, work interruptions, as well as any other reasonable preventive measures.

15. CUSTOMER SERVICE AND COMPLAINTS

15.1 Clients wishing to submit a complaint to LMP may do so by sending their complaint or inquiry to the email address

15.2: parker@letmepark.app or by phone at the following number: (+34) 658 206 038. LMP's Customer Service hours will be from 09:00 to 18:00 (CET) Monday to Friday, excluding national holidays in Spain and regional holidays in the Community of Madrid.

15.3 LMP's Services include managing and addressing incidents that occur in the parking infrastructures of the Providers related to Reservations, requests for Parking with automatic access and payment, in such a way that LMP commits to assist and represent the Client before the providers of the parking infrastructures for the resolution of any conflicts or disputes that may arise. In this regard, LMP will assist the Client provided that the following circumstances are met:

a) The Client has not breached their essential obligations under these Terms and Conditions;

b) The Client has notified LMP as soon as possible via registered mail or any similar communication method that allows for documentation of the sending, receipt, and content of the communication regarding the complaint for breach or any action preceding such declaration.

c) The Client has cooperated in good faith with LMP by providing all reasonable elements, information, and assistance so that LMP can defend its own interests and those of the Client.

For LMP to assist in the management of the dispute or complaint, the Client will refrain from managing the dispute alone with the parking infrastructure provider, without prejudice to the rights available to the Client under applicable law. If the Client does so, this clause will become void.

16. MISCELLANY

16.1 LMP will pursue violations of these Terms and Conditions, as well as any improper use of its Website, the Platform, and/or its Service by exercising all civil and criminal actions that may be available under the law.

16.2 Occasionally, LMP may provide the Client with an RFID reading sticker, which will be supplied by LMP and must be located at the top inside the Client's vehicle window, be associated with the vehicle's license plate, and have been validated through LMP's internal system. This sticker will allow access to certain parking facilities.

16.3 The parking facility may reserve the right of admission if it considers that the Client does not comply with its terms of use.

16.4 The Services are directed solely at Clients using light vehicles. Use of the Services by users of heavy vehicles will constitute a breach of these Terms and Conditions and will entitle LMP to close the Client's user account if deemed appropriate.

16.5 The reservation or access to parking is valid for the type of vehicle registered in LMP's system, without trailers, roof racks, or bike racks, or any objects whose installation alters or modifies the factory height, length, or width of the vehicle and that does not occupy more than one space (trailers). The Client must check the maximum height permitted by the Provider.

16.6 The non-exercise or non-enforcement by LMP of any right or provision contained in these Terms and Conditions will not constitute a waiver of that right nor, as applicable, will it exempt the Client from fulfilling their obligations, except for an express written acknowledgment and agreement by LMP.

16.7 LMP may modify these Terms and Conditions at any time, in which case the new version will be duly published. The version of the Terms and Conditions in effect will be the one that is published at any given time. If, after we publish a new version of these Terms and Conditions, the User continues to use LMP, we will understand that they have accepted the new Terms and Conditions and will be bound by them.

16.8 If any of the provisions of these Terms and Conditions is declared null or inoperative, or unenforceable by the Public Administration or the Justice Administration, the remaining Terms and Conditions will remain in the agreed terms. LMP commits to replace the affected provision with one that approaches the original intent as closely as possible.

16.9 These Terms and Conditions, the Privacy Policy, and the Cookie Policy constitute the entirety of the documents and agreements reached between LMP and the Client, and they replace any previous agreements and/or documents of a contractual nature.

17.1 These Terms and Conditions are governed by Spanish law. Any dispute will be subject to the exclusive jurisdiction of the Courts and Tribunals of the Client's domicile.

17.2 In cases where applicable law permits, the parties, expressly waiving their own jurisdiction, agree to submit any conflict or dispute to the exclusive jurisdiction of the Courts and Tribunals of Madrid (Capital).

17.3 Furthermore, Clients who are citizens of the European Union will always have the option to go to the European Commission's online dispute resolution platform, which can be accessed through this link.

These Terms and Conditions have been reviewed and published on May 10, 2022.